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Before you delete — handle subscriptions first
Account deletion does not automatically cancel active paid subscriptions. If you delete an account that's still on the hook for a $99/month coaching community, you may continue to be charged through Stripe even though you can no longer log in.
The right order:
1. List every paid Skool community you've joined (check your card statement or Skool billing tab). 2. For each one, open the community → cancel the subscription. 3. If you joined any via the iOS or Android app, cancel inside Apple Subscriptions or Google Play. 4. Wait until the next billing cycle to confirm no charges came through. 5. Then delete the account.
Skipping this is the single most common mistake people make and the reason "why is Skool still charging me" is a recurring search query.

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14-day free trial — no card required. Most community owners decide whether Skool fits within the first week.
The actual delete-account steps
Once your subscriptions are sorted:
1. Open skool.com on a desktop browser (mobile app does not have account-delete in some versions). 2. Click your avatar in the top-right. 3. Choose Account Settings (not community settings — different page). 4. Scroll to the bottom of the page. 5. Click Delete Account. 6. Confirm. Skool may send a confirmation email — click the link to finalise.
The account is gone after the email confirmation. Your login email is freed for future re-signup if you change your mind, but the old account's data isn't recoverable.
- 1Cancel all paid subscriptions
Open each paid community → Settings → Cancel Subscription. For iOS-billed subs, cancel via Apple subscriptions instead.
- 2Leave each community
Avatar menu → Leave Community for every community in your sidebar.
- 3If you own a community, handle it first
Either transfer ownership to another admin or cancel the $99/month plan and shut the community down before deleting your personal account.
- 4Open Account Settings
Click your avatar (top-right when not inside a specific community) → Account Settings.
- 5Find Delete Account
Scroll to the bottom of the account settings page. Click Delete Account.
- 6Confirm permanently
Skool will ask you to confirm — possibly twice and via email. After confirmation, the account is gone.
If you own one or more Skool communities
If you're the owner of a community (not just a member), deleting your account while owning a live community causes problems. You have two clean options:
- Transfer ownership: in your community admin panel, promote another admin to owner, then transfer ownership to them. Once they're owner, you can leave and delete cleanly.
- Shut the community down: cancel the $99/month plan, archive the community, then delete.
If you delete your personal account without handling the community, expect to need Skool support to clean up the orphaned community. Easier to do it in the right order.
What gets removed, what doesn't
What's wiped:
- Your login credentials
- Your profile (name, photo, bio)
- Your DMs (sender side)
- Your account ID linkage to your post history
What may persist:
- Posts and comments you wrote in communities (Skool typically anonymises rather than deletes — "Deleted user")
- Sent DMs that recipients still hold (recipient's copy is theirs)
- Stripe records of past payments (kept for tax and compliance reasons)
GDPR-style deletion (full erasure of every byte) requires a separate request to Skool support. If you're in a jurisdiction that gives you that right (EU, UK, California), explicitly invoking GDPR / CCPA in the request gets you the legal-deletion treatment.
If you just want to leave one community, not delete the whole account
Account deletion is the right move only if you're done with Skool entirely. If you joined one community you regret and want out, leaving that single community is simpler:
- Open the community → avatar → Leave Community.
- For paid: cancel the subscription before or after leaving.
Your Skool account stays alive, you can join other communities later, and you skip all the hassle of re-signing up if you change your mind.
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