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Account and community creation, 10 minutes
Go to skool.com, click Start a community, sign up with a real email (the one you actually check, not a burner). This becomes the email tied to billing, members will reach you here, support replies here. Hard to change later.
During signup:
- Pick the Hobby plan at $99/month with the 14-day trial
- Enter card details, no charge for 14 days, you can cancel inside the trial for free
- Name your community, this becomes the URL slug (skool.com/your-slug)
- Slug is hard to change without breaking every existing link, choose carefully
- Pick a tagline (one sentence)
After signup you land in the empty community shell. Three default tabs: Community, Classroom, Calendar. Resist the urge to invite anyone yet. Configure first.
One thing to flag: the email you use for Skool should be the same email you use for Stripe (when you set up payments later). Otherwise the Stripe Connect flow becomes confusing. Use a dedicated business email if you have one (founders@yourdomain.com), not your personal Gmail.
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Branding: logo, color, cover image
Click the gear icon, scroll to Branding (sometimes called Appearance).
Logo. 500x500 minimum, square, transparent PNG if you have one. This shows in the sidebar, on the leaderboard, on the about page. If you do not have a logo, use a flat color square with your initials in a clean sans-serif font, it looks intentional. Default Skool placeholder logos all look the same and members notice.
Brand color. Pick one accent color. Skool uses it for buttons, the leaderboard ring, completion badges, and the level indicators. Default green is fine for wellness, growth, and sustainability niches. For anything else, change it to a color that matches your logo. Avoid pure red (reads as alert), pure yellow (low contrast), or pastel pink (childish in most contexts). Hex code, not a name.
Cover image. 1584x396 (the same as LinkedIn cover ratio). This shows on the About page and every share preview when members or visitors link to the community. Include the community name in large text, a relevant graphic, and your brand color. Canva or Figma have templates for this exact ratio.
Favicon. Some plans allow custom favicon. If yours does, upload a 32x32 PNG of your logomark. Tiny detail, signals professional polish.
About page header. Write one sentence promise above the community description. This is the first thing a new visitor reads. Be specific (Get your first 5 clients in 90 days), not vague (Grow your business).
- 1Create the account and community
Sign up at skool.com, pick Hobby plan with 14-day trial, name the community carefully (the slug is hard to change). Use a business email not personal.
- 2Set branding immediately
Gear icon, Branding. Custom logo (500x500), brand color (hex), cover image (1584x396), about page promise sentence. No default placeholders left.
- 3Build the category structure
Settings, Categories. Create 5 to 7: Start Here, Wins, Questions, Lessons, Live Calls, Accountability, Off-Topic. Order by importance, drag to reorder.
- 4Fix notification defaults
Settings, Notifications. Change Default new member notification to Weekly digest. Members can opt up, but the default prevents new-member email burnout.
- 5Set up payments via Stripe
Settings, Payments, Connect Stripe. Complete Stripe verification, set monthly and annual prices (annual at 10x monthly), test the checkout in incognito.
- 6Connect Zoom and other integrations
Settings, Integrations. Connect Zoom (paid Pro account), map custom domain if desired, set up email marketing tool, configure owner notification preferences.
- 7Seed content before launch
One Classroom course with 2 lessons, four pinned posts (welcome, intros, wins, question), four weekly Calendar events scheduled in advance, custom welcome message.
- 8Install automation early
Add tools4skool.com before member 50 so welcome DMs, churn-save triggers, and member tagging are configured before the workload hits.
Categories and feed structure
Categories are the spine of your community feed. Members filter by category. Notifications fire per category. Skool's algorithm weights category in ranking. Most owners set up 2 to 3 generic categories and the feed becomes a mush.
Recommended structure for most communities:
- Start Here (pinned onboarding content, read-only or owner-only)
- Wins (member outcomes, social proof, owner amplifies)
- Questions (help requests, member-to-member)
- Lessons (owner long-form content, the teaching layer)
- Live Calls (event recaps, replay links, prep posts)
- Accountability (weekly check-ins, goal-setting threads)
- Off-Topic (the trust-builder, casual member chatter)
Fewer than 5 categories and the feed feels generic. More than 8 and members never know which to use. Five to seven is the sweet spot.
To create categories:
- Gear icon, Settings, scroll to Categories
- Click Add category, name it, save
- Order them by drag-and-drop, members see them in this order
- For Start Here and Live Calls, consider making them owner-only posting (only the owner can post, members can read and comment), reduces clutter
Name categories with action words, not abstract nouns. Wins is better than Success Stories. Questions is better than Discussions. Members scan and click the most concrete label.
Reorder periodically. The category you want members to engage with most should be near the top. Off-Topic should be at the bottom.
Notifications, the most ignored setting that ruins new-member retention
Skool's default notification settings are aggressive. New members get emailed every time anyone posts, comments, or reacts. By day 3 they have 40 emails. By day 7 they unsubscribe or mark as spam. By day 30 they have churned.
The fix takes 60 seconds and prevents most of this.
- Gear icon, Settings, Notifications (sometimes under Members or Engagement)
- Find Default new member notification settings
- Set the default to Weekly digest instead of Real-time or Per-post
- Save
Now every new member starts on a sane notification cadence. They can still opt up to real-time if they want, but the default is reasonable.
For your own notification settings (as owner), opposite advice: turn on real-time for DMs, comments on your posts, and new member joins. You want to know when something needs your attention.
Go to your own profile, Notification preferences, and:
- DMs: real-time email or push
- Comments on your posts: real-time email
- New member joins: real-time (so you can send a welcome DM within 24 hours)
- Reactions: weekly digest (not urgent)
- Off-Topic category posts: muted or weekly
The goal is signal-to-noise. You as owner want signal. Members at default should want low-noise.
Payments and pricing setup
If your community is free, skip this section. If it is paid (it should be, for most niches), set up payments before opening to the public.
- Gear icon, Settings, Payments (or Pricing)
- Click Connect Stripe
- OAuth flow opens, log into your Stripe account (or create one)
- Complete Stripe's verification: business name, bank account, tax ID, etc. This takes 5 to 15 minutes if you have the info ready, longer if Stripe asks for additional verification documents.
- Return to Skool, Stripe shows as connected
Then configure pricing:
- Pick Monthly, Annual, or Both (recommended: both, with annual at roughly 10x monthly for two months free)
- Set the monthly price (most communities: $19, $49, or $97)
- Set the annual price
- Optionally add a free trial (7 or 14 days, usually not recommended for paid communities, they attract tire-kickers)
- Optionally add a one-time setup fee or higher first-month price
- Save and toggle Paid on
Skool generates a public checkout page at your community URL. Test it yourself by opening an incognito window and going through the full flow with a real card (you can refund yourself immediately).
Promo codes: Settings, Payments, Discount codes. Create codes for launches, partner cross-promotions, or affiliate deals. Codes can be flat amount or percent off, monthly only or annual only, time-limited or evergreen.
Affiliate program: Some Skool plans let you set up a built-in affiliate program where members can earn a percentage by referring others. This is powerful but only worth setting up after you have some retention data, otherwise affiliates churn at the same rate as everyone else and the program produces no compounding.
Integrations: Zoom, email, Stripe, others
Settings, Integrations (sometimes called Apps or Connected Accounts).
Zoom. Required for live calls if you do not have a custom solution. Connect via OAuth. Once connected, Calendar events can auto-generate Zoom links with one click. See the livestream guide for details. Use Zoom Pro at $15/month minimum, the free tier's 40-minute cap kills community calls.
Email. Skool sends transactional emails (welcomes, notifications, replies) from its own domain by default. Some plans allow custom-domain sending, which means emails go from hello@yourdomain.com instead of notifications@skool.com. Marginally better for deliverability and brand. Requires DNS records for SPF, DKIM, and DMARC on your domain.
Stripe. Already covered in Payments. Verify it is connected and the test transaction worked.
Calendar sync. Members can export the community calendar to Google or Apple Calendar via iCal. Owners enable this in Settings, Calendar. Useful for live-call cadences.
Custom domain. Map skool.com/your-slug to community.yourdomain.com via DNS. Requires a CNAME record. Adds polish, members trust a custom domain more than a Skool subpath. One-time setup, takes 30 minutes including DNS propagation.
API and webhooks. Skool's public API is limited as of 2026. Webhooks fire on member joins, payments, and a few other events. Useful if you want to sync member data to your CRM or email tool. Most owners use Zapier or Make to bridge this, or use tools4skool.com which adds richer member and event data extraction from the Skool UI directly without needing Skool's underdeveloped API.
Email marketing tool. ConvertKit, Beehiiv, or ActiveCampaign. Not a Skool integration per se, but worth setting up before launch so you can export new members to your email list and run nurture sequences outside Skool. Skool's native email is fine for transactional, not great for marketing.
Pre-launch checklist before inviting anyone
Before you DM the first prospective member, this should all be true:
- Logo, brand color, cover image all custom
- About page has a one-sentence promise and 3-paragraph description
- Categories set up (5 to 7), ordered by importance
- New-member notification default is Weekly digest, not real-time
- Welcome message customized (not the default placeholder)
- One course in the Classroom with at least 2 lessons (intro video plus written quickstart)
- Four pinned community posts: welcome, intros thread, wins thread, current question
- Four weekly Calendar events scheduled (the next 4 weeks of live calls)
- Payments connected, test transaction confirmed working
- Promo code created for founding-member discount (optional but useful)
- Zoom integration connected, first event has a Zoom link
- Custom domain mapped if you want it (not required, but nicer)
- Email marketing tool ready for new-member exports
- Owner notification preferences set so you see DMs and new joins in real time
With all of that done, the community is launch-ready. Invite 10 founding members manually before opening to the public, get them posting and active, then open the doors.
For the operational layer that kicks in past member 50, install tools4skool.com early so the automation is already configured when you actually need it. Welcome DMs, churn-save triggers, and tagging by member source all need to be set up before the workload hits, not after.
Stop leaving DMs, churn, and revenue on the table.
tools4skool plugs the holes Skool ships with. Free plan forever, paid tiers from $29/mo.
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